Welcome to apeplanet10.com (hereinafter referred to as “the Website“)
Please read the terms and conditions on this page (hereinafter referred to as “the Terms”) carefully before using the Website. By browsing or using any part of the Website, you acknowledge that you have read and agree to be bound by these Terms. If you do not agree to these Terms, please immediately stop using the Website.
The Website is owned and operated by Ape Adventure (hereinafter referred to as “Ape Adventure”). Ape Adventure reserves the right to interpret the Terms and Conditions listed on this Website. Ape Adventure may revise these Terms at any time without notice. Any revised Terms will take effect immediately. Therefore, we recommend that you regularly visit this page to review the latest Terms and Conditions.
User Registration
Guests wishing to use the full services of the Website (such as ordering services) must provide accurate and complete personal information when filling out the registration form. Ape Adventure reserves the right to make decisions regarding the user registration policy, including but not limited to: changing the required information for registration; rejecting any new user application; and deleting any existing registered accounts without providing any reason or notice. If you need to update your registration information, you may log into the Website to make the changes. While using the Website’s services, you are responsible for the safekeeping and confidentiality of your account and password. Ape Adventure will not be responsible for any loss caused by the unauthorized use of your account.
Purchase Eligibility
If you wish to purchase products on the Website, you must have a valid credit card issued by an approved bank or a valid PAYPAL account. You must also ensure that the personal and payment information you provide is valid, complete, and accurate, including your email address, full name, contact number, billing address, and any other information required before making payment on the Website. By purchasing products, you authorize us to charge the total cost of the purchase (including shipping, service fees, and product prices) to your credit card or PAYPAL account. Additionally, you grant us the right to use the personal information you provide for fraud detection, such as credit checks.
Product Descriptions
We strive to ensure that the product descriptions on the Website are accurate and complete. However, we cannot guarantee that the content and product descriptions are entirely accurate, complete, up-to-date, or free from errors. The product images on the Website are for reference only, and customers cannot request returns due to discrepancies between the product and the online image. For product details, usage instructions, and maintenance terms, please refer to the product packaging and instructions.
Order Acceptance
Ape Adventure reserves the right to make the final decision on whether to accept an order, including but not limited to situations where Ape Adventure will refuse to accept an order:
A) The price of the product you purchased contains an obvious error. Ape Adventure will contact you as soon as possible to confirm the correct price or cancel the order. If Ape Adventure cannot contact you within 14 business days, the order will be treated as canceled;
B) The issuer of your credit card or PAYPAL account does not authorize payment to the Website, or the Website is unable to obtain payment authorization from your credit card or PAYPAL account;
C) You fail to meet the purchase eligibility requirements outlined in these Terms. If there are any issues with your order, please contact us at (+86) 18666014925.
Warranty Policy
Please refer to the warranty and usage instructions on the product’s packaging. We recommend that customers take a photo of the shopping receipt and store it for future warranty use. If a product requires warranty service during the warranty period, please send the relevant invoice and product images to Whatsapp (+86) 17328030675 or email to qiudome@gmail.com. The Ape Adventure customer service team will arrange for the warranty.
Local Taxes and Duties
If the purchased product is to be shipped to an international address (excluding Mainland China and Hong Kong), you will be responsible for any applicable taxes and duties to ensure smooth delivery to your country.
In certain cases, the process of handling taxes may take longer, and the order may be held by local customs. In such cases, we will do our best to follow up on the issue, but local customs may contact you (the importer).
Voucher and Discount Codes
Any discount codes used on the Website are subject to the terms and conditions of the issuing entity. Discount codes are for one-time use only and cannot be refunded. They cannot be combined with other offers, nor can they be exchanged for cash or other products.
The Website does not accept any physical cash or physical vouchers issued by Ape Adventure.
Disclaimer
We strive to ensure that the content on the Website is accurate, reliable, and updated regularly. However, Ape Adventure will not be liable for any loss or damage arising from your use of the Website or the information obtained through the Website. You are responsible for carefully considering the content and information provided on the Website. The Website and its entire content are provided “as is” and without any warranties or representations, whether express or implied, regarding the completeness, accuracy, reliability, appropriateness, or availability of any information, products, services, or images contained on the Website. You assume the personal risk of relying on this information. The content and information may be updated at any time without prior notice.
Limitation of Liability
Ape Adventure cannot guarantee that the Website and services will be free of errors, nor can we guarantee that the Website and its servers will be free from computer viruses or other harmful components. We recommend that you ensure your computer is equipped with up-to-date antivirus software before using the Website. We will not be liable for any losses (including, but not limited to, damage to computer systems, data loss, hardware and software costs, repair fees, and any direct or indirect loss of data or profit) arising from the use or linking to the Website.
Force Majeure
In the event of any force majeure (including, but not limited to, fire, flood, accident, government policies, strikes, or any situation beyond Ape Adventure’s control) preventing the proper provision of the required services, Ape Adventure will not be held liable to the user or any third party.
Personal Data
When using this Website, you may provide certain personal information. By using the Website, you agree to our processing and use of your personal information as described.
Third-Party Websites
The Website contains links to third-party websites. We will not be responsible for the content, products, information, services, or any errors of third-party websites, nor for any loss they may cause you. If you have any questions about products or services from third-party websites, please contact the website administrators or responsible parties. Any third-party website may not link to this Website without prior written authorization.
Website Copyright
The Website and its entire content are owned by Ape Adventure and are protected by copyright law and other intellectual property laws. The Website is established to promote Ape Adventure’s business and products, and all content is for personal browsing purposes only. The content may not be reprinted, downloaded, copied, published, disseminated, or used for commercial purposes without permission.
Disputes
In case of any disputes related to the Website, Ape Adventure reserves the final decision.
Governing Law and Invalidity of Terms
If any provision of these Terms is determined to be invalid by a competent court, that provision will be removed, and the remaining provisions will remain in full force and effect.All Terms and Conditions of this Website are governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China. By entering or using the Website, the user agrees that any matters related to the Website are subject to the non-exclusive jurisdiction of the courts of Hong Kong.
Language
In case of any discrepancies between the English and Chinese versions of these Terms, the Chinese version shall prevail.